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Satellite Internet and cell phone hotspot are not supported.

Requires a minimum of 2 Mbps for upload and download speeds.

Wi-Fi Internet access: You must be able to use the internet on a Wi-Fi network. Most of these devices work without any problems, but T-Mobile cannot guarantee their service unless you bought the device from us.

Some manufacturers state their devices have T-Mobile Wi-Fi Calling.

Check the Devices page to look up your phone.

Wi-Fi Calling is included on most T-Mobile devices.

Phone that supports T-Mobile Wi-Fi Calling:.

Active account: The service connects through T-Mobile service and uses your phone number, so your account must be active.

E911 address: Before you can use Wi-Fi Calling, you need to set up an e911 address on your account in case your location doesn't show up automatically to a 911 dispatcher.

Prevent unexpected charges when traveling abroad.